Tuesday, May 22, 2012

Problem versus Challenge

Try and change your words from a problem and make all the problems a challenge

What happens?

A challenge is something that you want to conquer - go for it

What is in a word? A big difference in attitude.

Solution Driven against Problem reporting

We very often report a problem. As long as the boss know our task is done. That is what we think.

It is not what we want in a business - try and find a solution and when you report the so called problem give the solution to the problem.

It start to change everything in that business

The answer

When you have policies and procedures you save time on decision making.

A example is where you have a contract - it is a idea to have a escape clause out of the contract with a penalty clause.

So you are welcome to get out of the contract - just follow the escape clause that you agreed on when you signed the contract and pay the penalty.

Great stuff !!!!!!!!!!!!!!

Sunday, May 13, 2012

Bullets of productivity

I belong to a web page sending me bullets of productivity and the one below cousht my eye

"As much as it's tempting to stuff many topics in a single email, it's more effective to write one email per important topic. This will ensure that your recipient duly focuses on each issue. This is especially useful when writing to people who routinely neglect to address all issues raised in an email.



By splitting up important matters across multiple emails, each with a specific subject line, you will keep better track of the sub-issues that arise out of conversations."

I tried it and It worked well. Some aspects you need to talk about with a client can go faster that the more difficult ones and it can get sorted easily whilst others take longer

Regards to the reader